Privacy policy
Please read this Privacy Policy carefully. It explains how Oxylan ("we", "us", "our") collects, uses, stores, and protects your personal data when you use our website oxylan.net and related technology services (the "Services").
The English version of this Privacy Policy is the only current and valid version. Any translated version is provided for your convenience only and is not legally binding.
1. Who we are
Oxylan provides cloud infrastructure, software development, DevOps, and IT consulting services. For privacy-related inquiries, contact stella@oxyland.net.
2. Information we collect
We may collect the following categories of information:
- Account and contact information — name, email address, company name, billing details, and communications you send us.
- Service usage data — IP address, browser type, device information, log files, and configuration data related to your use of our Services.
- Payment information — processed by third-party payment providers; we do not store full payment card numbers on our servers.
- Cookies and similar technologies — see our use of cookies below.
3. How we use your information
We use personal data to:
- Provide, maintain, and improve the Services;
- Process transactions and send related information;
- Respond to inquiries and provide customer support;
- Send service-related notices and, where permitted, marketing communications;
- Detect, prevent, and address fraud, abuse, and security issues;
- Comply with legal obligations.
4. Legal bases for processing
Where applicable under GDPR and similar laws, we process personal data based on contract performance, legitimate interests, legal obligation, and consent where required.
5. Sharing of information
We may share information with service providers who assist us in hosting, analytics, payment processing, email delivery, and customer support. We require such providers to protect your data and use it only for specified purposes. We may also disclose information if required by law or to protect our rights and users.
6. International transfers
Your information may be processed in countries other than your country of residence. Where required, we implement appropriate safeguards for cross-border data transfers.
7. Data retention
We retain personal data for as long as necessary to provide the Services, comply with legal obligations, resolve disputes, and enforce our agreements.
8. Your rights
Depending on your location, you may have rights to access, correct, delete, restrict, or object to processing of your personal data, and to data portability. Contact us to exercise these rights.
9. Cookies
We use cookies and similar technologies that are needed for the site to work properly and to understand how you interact with it. You can control cookies through your browser settings.
10. Security
We implement technical and organizational measures designed to protect personal data. No method of transmission over the Internet is 100% secure.
11. Children
Our Services are not directed to individuals under 18. We do not knowingly collect personal data from children.
12. Changes
We may update this Privacy Policy from time to time. Material changes will be posted on this page with an updated revision date.
13. Contact
Questions about this Privacy Policy: stella@oxyland.net.
See also: Terms and conditions | Refund policy